Refund policy

If you are not completely satisfied with your purchase, you can contact us at  5050designsfashion@gmail.com. We will accept returns within 30 days after your products have been delivered for a full REFUND or EXCHANGE on a different product within 14 days of receiving your order. If we don't hear back from you after the 2 weeks, we will send a full refund. We will not accept:

• Washed products 
• Damaged products that were not disputed within the first week of arrival

Note: refunds on returned items will be processed 2-5 days from receipt of the returned items

EXCHANGES

Clothing exchanges and returns for store credit will be processed by emailing the customer an exclusive coupon equivalent to the original items purchased. 

To return or exchange an item please follow the steps below:

• Print out the shipping label AND package slip sent to your email. 
• Package items being returned or exchanged INCLUDING the package slip inside of the package
• Once we receive your return, we will email you your exclusive coupon code

 

MY ORDER IS WRONG OR DAMAGED

Please email us at: 5050designsfashion@gmail.com with a screenshot of the confirmation email containing your purchased products and (if possible) pictures of the product that has been damaged or is incorrect. Please also mention if an item is missing from your order. We will be happy to send you a new one or offer a refund on the damaged, wrong, or missing products.